Primer · Decision & Organizational Resilience
What Would Make You Change Your Mind?
A decision-resilience primer on assumptions, disconfirming information, and knowing when to reconsider the preferred strategy.
5 min read
What this is
Every strategy rests on assumptions about markets, people, partners, and timing. Decision resilience is the discipline of knowing which of those assumptions matter most, and deciding in advance what evidence would cause you to reconsider.
Most leadership teams are good at building the case for a direction. Fewer are practiced at naming what would make that direction wrong.
Why leaders should care
Once a decision gathers momentum, disconfirming information tends to be explained away, delayed, or filtered before it reaches the people who could act on it. The cost is rarely one bad call. It is losing the window in which changing course was still inexpensive.
Teams that agree on their tripwires early make better use of dissent and adjust with less drama.
Questions worth asking
- What are we assuming that, if wrong, would materially change this decision?
- What evidence would cause us to pause, and who is responsible for noticing it?
- Who on the team is most likely to disagree, and have we heard them fully?
- Which decision rights become unclear once circumstances change?
- How would we know if we were becoming committed to a course rather than convinced by it?
What this can affect
When a closer look may be warranted
When a consequential decision is moving faster than the team's confidence, when dissent has gone quiet, or when the same assumption underpins several major commitments, executive thought partnership or a structured exercise to test the decision under realistic pressure can help.
Related thinking
- The People Holding the System Together · Brief
- The Cost of Not Knowing Yet · Brief
- The Risks Nobody Owns · Analysis
- Why Our Assessment Doesn't Give You a Score · Analysis
Have a question this resource raised? Talk it through with Naledi Group.
Talk this through with Naledi Group